Shipping Policy

We strive to deliver products purchased from SonaMandir in excellent condition and in the fastest time possible. If this is your first order with, shipping will be completely FREE. Also, for all the subsequent Orders of Rs. 1500 , we will deliver the order to your doorstep free of cost within 10km radius in Chennai.
1. If the order is cancelled, lost or un - delivered to your preferred location, we will refund the complete order amount if paid online.
2. If you return an order delivered to you, courier charges will be deducted However if you self - ship your returns the whole amount will be refunded if the piece remains unused and in proper packing
3.For accounts whose return behavior violates our fair usage policy, we would charge a non refundable platform handling fee of rs 149 irrespective of the order value.

4.Order value is calculated after applying discounts / VAT / GST or any other applicable charges

5. Orders placed within 6pm Monday to Saturday are eligible for two days delivery.

6. Orders placed after 6pm Monday to Saturday usually take 3 working days 


Fair Usage Policy  

We always strive hard to provide the best experience to our customers. However, we have noticed that few accounts abuse our liberal returns policy. These accounts typically return most of the items bought or choose not to accept our shipments. Hence, our regular customers are deprived of the opportunity to buy these items. To protect the rights of our customers, we reserve the right to collect platform handling fee of Rs.149 for all orders and disable cash on delivery options for accounts which have high percentage of returns and shipments not accepted by value of orders placed.